Key Account Manager

My client are a well, known, market leader in their field who are experiencing an exciting period of growth.
They are looking for a Key Account Manager to join their team on a full-time, permanent basis. 
 
Mon-Fri 9-5 (flexible/hybrid)
Annual company bonus
25 days holidays + bank holidays
Christmas shut down
Contributory pension
Free parking
 
Maximise sales and profitability, managing and developing existing and new key customer and distributor relationships.
Be a clear and regular point of communication between our customers and the Sales Manager.
Regularly interact with the customer base to monitor and build on sales performance, gaining key insights into the market.
Oversee the smooth passage of international orders, from the early stages of raising quotes, through to delivery.
Deliver exceptional customer service.
Interacting with customers via email, calls, and video calls.
Supporting the UK Customer Service Team with overflow calls.
 
 
The Candidate:
 
· Previous experience in an account management role with strong customer service experience.
· Proven track record of achieving targets and driving sales growth.
· Proven experience in building strong stakeholder relationships.
· Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint.
· The ability to work on own initiative and as part of a team to achieve objectives, driving personal accountability.
· Demonstrable ability to communicate effectively at all levels of the business.
· Works to tight deadlines and the ability to juggle priorities.
· Ability to look at the bigger picture, thinks things through and demonstrates strong problem-solving skills.
 
INDC