Customer Service Administrator - Term Time
1581817
Dependent on Experience
NATALIE POTTER Senior Associate
Job Description
My client are seeking a customer service administrator to join their friendly team on a full-time, term time only basis.In return, they can offer a generous benefits package including hybrid and flexible working.
The Role:
- Constant monitoring of the main email inbox, filtering out orders and queries.
Processing customer orders through an inhouse system.
Assess, analyse and cross check order details as they are processed
Support the Sales Team to maintain & improve our ordering process whilst having- confidence to communicate with customers clearly via telephone and email
Extensive use of the scanner for sales and warehouse documents
Daily communication with the Customer Experience Manager to keep updated of orders that
come in and any issues in processing.
- We are looking for a candidate with strong multi-tasking skills who is able to process large amounts of data.
- You will be a strong communicator and team player.
- Good IT skills are crucial along with excellent accuracy and attention to detail.
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