Resolutions Advisor

148593598
£25,000 - £25,000
Apply
Apply

Job Description

My client are a thriving family run business. Due to expansion, they are seeking a Resolutions Advisor to join their friendly customer service team. 
 
This is a great opportunity to join a successful and longstanding business in a non call centre environment.
 
Responsibilities
 
  • Support the culture of customer excellence and continuous improvement within the department
  • Resolve and respond to customer queries by email or telephone
  • Work with colleagues to achieve targets within the department
  • Support the workflow within the business by sharing knowledge with other departments
  • Process tasks to ensure proficient customer service
  • Keep up to date with company documentation pertaining to customer service department activities
  • Performing additional duties where needed
 
 
The Candidate: 
  • Previous experience within a Customer Service focused environment
  • Good IT skills, particularly Microsoft packages
  • Excellent communication skills, both verbally and written
  • Confident communication skills. 
  • Ability to prioritise workload of your own, while remaining mindful of any pressure within the wider team
  • Working knowledge of Excel. 
  • A productive and kind team player
Apply
Apply
MORE JOBS LIKE THIS

Account Manager

£25,000 - £30,000

Our Derby based client is looking for an experienced Account Manager to join their team on a full time, permanant basis. This is a fantastic opportunity to join a company who are leaders in their field. Our client can offer a supportive, fast paced a

FIELD SERVICE ENGINEER   Nottingham and Derby  £40,000 DOEKirkland Associates are delighted to be seeking a FIELD SERVICE ENGINEER for our client based in Nottingham. This is a fantastic opportunity to join a leading manufacturer of m

Sales Administrator

£23,000 - £23,000

Our fantastic client, based in Swadlincote, are looking for a Sales Administrator to join their friendly team. They are looking for a customer focussed, team player who is able to build relationships with customers well. Monday to Friday.£

SIMILAR JOBS