Customer Service Administrator

1495455
£21,000 - £25,000
Apply
Apply

Job Description

Our client have a vacancy to join their busy and dynamic Customer Service team due to internal promotions. You will deliver a proactive, friendly and professional service to their clients and customers. They offer a fun and friendly environment and a fantastic reward and recognition scheme.
  • £21,000 basic salary, OTE £25,000 
  • Monthly, quarterly, and annual reward / cash incentive schemes
  • Free lunches, hot and cold drinks when working in the offices
  • Career development and progression
  • Hybrid working 
  • Casual dress
  • Up to £15 per month towards a gym / fitness membership
  • 2 days per annum for volunteering / charity work
  • Discounts on high street and online shopping
  • Bike to Work Scheme
  • Company Sick Pay
Customer Service Administrator - The Role:
  • Handling a high volume of customer interactions per day
  • Booking telephone appointments using inbound and outbound calls and their new web chat technology.
  • Managing customers expectations.
  • Working closely with internal departments and assisting the office with administrative tasks.
  • Taking ownership, problem solving and ensuring a successful resolution for each call.
  • Ensuring every interaction is right first time to ensure the highest level of service.
Customer Service Administrator - The Candidate:
  • Some office based experience 
  • Energised by a fast pace of work
  • Good communication skills
  • Confident telephone manner
  • Self- motivation and can-do attitude to work
  • Great at working as part as a team
  • Desire for progression
Apply
Apply
MORE JOBS LIKE THIS

Our fantastic client, based just outside the city centre, are looking for an enthusiastic and hardworking Administrator to join their team. You will be responsible for processing permits, part management and subcontractor management for their contrac

Our fantastic client, based in Nottingham, are looking for a Customer Service Advisor to join their friendly team. They are looking for someone who is passionate about customer service who will help strengthen and enhance their current team. They are

Our fantastic client, based in Nottingham, are looking for a Customer Service Administrator to join their friendly team. They are looking for someone who is passionate about customer service who will help strengthen and enhance their current team. Th

SIMILAR JOBS