Conveyancing Assistant

£20,000 - £20,000

Job Description

We currently have a fantastic opportunity to join a well-established Legal client of ours based in Derby. You will be joining a friendly Conveyancing team managing new business enquiries and providing quotations. This is an excellent opportunity for a Graduate with long term career prospects.

This is a full-time role with a basic salary on offer of £20k

Conveyancing Assistant - The Role:
· Deal with customers in a variety of formats such as phone, email, face to face and webchat
· Being the first point of contact for the Conveyancing team
· Converting quotes and customer enquiries into appointments
· Maintain the database with quotes given
· Forward all enquiries to the relevant department in a timely manner
· Providing an outstanding service to customers to ensure appointments are generated
· Manage online requests and queries
· Focus on securing new business for the Conveyancing team

Conveyancing Assistant - The Candidate:
· Previous experience dealing with customers
· Confident and professional telephone manner
· Experience in providing excellent customer service
· Ability to work as part of a busy team
· Use initiative to prioritise workload
· Proactive approach to work
· Good time management and organisational skills