Customer Service Administrator

MFC467
£19,000 - £20,000
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Job Description

Customer Service Advisor
  
Benefits
  • 24 days holiday, plus bank holiday
  • Private Pension
  • Private Healthcare
  • On site parking
  • Fantastic training
  • Company events and incentives  
  
An exciting opportunity has arisen to join our rapidly expanding client based in Ilkeston. This role is working for a family run business who are leaders within their field, the role position sits within a welcoming team who are highly experienced and supportive.

This is an extremely varied and busy role and is a good mix of Customer Service and Administration. In this role you will manage all customer facing communications and queries and deliver first class service to B2B and B2C customers.
  
Customer Service Advisor – The Role
  • Provide excellent customer service
  • Process orders
  • Update the internal database
  • Liaise with external departments
  • Resolve customer queries and offer advice
  
Customer Service – The Candidate
  
  • Excellent communication skills
  • Can do attitude
  • Strong IT skills (including Microsoft Word & Excel)
  • Strong attention to detail skills
  • Hardworking
  • Friendly and confident telephone manor 
 Apply today to find out more about this exciting opportunity!
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