Customer Service Team Leader

£27,000 - £30,000

Job Description

We are looking for an experienced Customer Service Team Leader to join our client based in Burton. You will be responsible for liaising with both internal and external customers and processing their orders. This role is maternity cover for 1 year. 
  • £26,000-£30,000
  • 1 year FTC 
  • 25 days holiday + stat
The Role:
  • Process orders and oversee the whole process 
  • Support the sales team with preparation of contracts 
  • Build strong client relationships and provide excellent customer service 
  • Liaise with stock team to check availability of products 
  • Deal with and resolve customer queries
  • General administration
The Candidate:
  • Excellent customer service skills 
  • Office based experience
  • Experience in a Supervisor or Team Leader role  
  • Strong organisational skills 
  • Strong IT skills 
  • Confident telephone manner 

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