Millie Ford Recruitment Associate
Job Description
We are looking for a Customer Service Coordinator to join one of our clients based in the Coalville area. This is a great opportunity to join a supportive team and showcase your skillset.Monday-Friday
£25,000-£30,000
The Role:
- Interact with engineers in a timely and effective way to provide the best in business customer service.
- Dispatch engineers according to their location and schedules
- Keep in contact with customers to ensure they are updated throughout the process
- Answer incoming calls and deal with customer requirements quickly and efficiently
- Prepare quotations
- Be first point of contact for all customers
- Experience in a similar scheduling role
- Excellent communication skills
- Strong IT skills
- Building and maintaining relationships.
- Time management skills.
- Ability to prioritize workload.
- Accuracy at record keeping.
INDC
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