Customer Service Advisor

128678039959
£22,000 - £22,000
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Job Description

Our client, based in Nottingham, are looking for a Customer Service Advisor to join their friendly team due to the continued expansion of their customer base. Their employees live by the values of putting the customer first and working as a team. This role is essential to help ensure the customer service team runs smoothly, dealing with customer accounts via telephone and email as well as providing administrative support.

£22,000 

Benefits:
  • Additional days holiday for each full year of service (up to 25 days plus bank holidays).
  • Discounted travel to work schemes – Tram2Work and Robin Hood bus and tram scheme.
  • Great public transport location.
  • Cycle2work scheme.
  • Employee recognition scheme.
  • Paid refer a friend bonus.
  • Development and progression opportunities.
Customer Service Advisor – The Role:
  • Being the first point of contact for key accounts via telephone and email, providing a great level of customer service.
  • Keeping the database up to date at all times.
  • Ordering parts and equipment for works to be carried out.
  • Processing invoices.
  • Work as one team in supporting your colleagues.
Customer Service Advisor – The Candidate:
  • Customer Service experience.
  • Experience of using Microsoft office.
  • Experience of using a database (desirable).
  • Team player.
  • Excellent communication skills, both written and verbal.
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