Cargo Agent

£25,000 - £25,000

Job Description

Our client in Castle Donington are looking for a Cargo Agent to join their team. Working as part of a team, you will be interacting with customers and suppliers to achieve the efficient processing of cargo shipments.

Monday to Friday 9am - 5:30pm.
£24,000 - £26,000

Cargo Agent - The Role:
  • Process cargo bookings
  • Deal directly with customers and suppliers
  • Respond promptly to customer inquiries
  • Obtain all relevant information to handle bookings, pricing and service inquiries
  • Anticipate and respond promptly to operational issues
  • Handle and resolve customer complaints
  • Provide quotations and ‘adhoc pricing’
Cargo Agent - The Candidate:
  • Outstanding customer service skills
  • Able to work in a fast paced environment
  • Knowledge of cargo handling practices desired but not essential
  • Attention to detail