Client Services Executive

1298036
Dependent on Experience
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Job Description

Client Services Executive
£24-28K
Flexible working
Pension Scheme
Bonus Scheme
Private Medical Insurance
Wellbeing days
Social Events
  
The Company
You will be joining an innovative organisation who are going through a period of rapid growth.   Our client looks for talented individuals who are looking to progress at pace.  They offer fantastic training and support and a real opportunity to make your role your own.
Our Castle-Donington based client are looking for a senior Customer Service candidate to join their Commercial team. The main purpose of the role is to work closely with new clients during the onboarding process, this is a brand new position to the business 
Client Services Executive - The Role
  • Handle all new enquiries via telephone, email, face to face, and video calls.  Support clients through the onboarding process
  • Establish each client's need efficiently through business meetings
  • Attend industry events to build relationships with potential clients
  • Use effective team-work to bring in new clients seamlessly
  • Maintain and build-upon established relationships with existing clients and offer further support
  • Produce marketing campaigns with the team
Client Services Executive - The Candidate
  • Customer Service professional within a B2B environment
  • Strong relationship building skills with the ability to identify customer needs with ease
  • Ambitious and driven to progress career
  • Excellent initiative with an inquisitive mindset
  • Organisation, multi-tasking, and effective time-management skills
  • Good team-working abilities as well as initiative to work alone
  • Ability to think creatively
  • This role would suit candidates from an Account Manager or Customer Success vacancy
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